Unlike SPAN DSP, PIKA fax is very easy to install using a single command, and is supported by PIKA's highly trained technical experts.
Benefits:
Easy to install:
PIKA Fax has a single install command versus several individual downloads/installs required with SPAN DSP ( .tiff library , sendFax application, receiveFax application, SpanDSP driver and SpanDSP patch for asterisk)
SPAN DSP components must downloaded separately and each component must be in synch with Asterisk. This requirement can easily result in version mismatch which can be difficult to resolve with no one to go to for support
PIKA Fax takes care of all the version control for you so you can get fax up and running quickly
PIKA Fax installs all required components
Accessible Support:
PIKA Fax is fully supported by PIKA's Asterisk and trixbox trained support experts, versus SPAN DSP which is a 3rd party application that is not supported by Digium. (forum support only). Should you have any issues with installation or performance, there is no official support group that will ‘tie it all together' to help solve any problems. PIKA fax is developed, tested and trialled by PIKA, who provides one stop support for your Asterisk application with fax.
Reliable performance that is market proven:
PIKA Fax for Asterisk uses the same software that large fax server developers have used for years in a live customer environment, PIKA can power the delivery of over 3 million fax pages per day.
Fax compatibility with broad variants of fax machines is very important to fax applications and PIKA has tested against 100 different brands. Please see PIKA's partner, Protus IP Solutions for more information.
High Density:
When using PIKA Fax software along with PIKA boards, you can achieve up to 4 times the density as a result that the control of real time applications and processing is done at the kernel level. SPAN DSP can experience roadblocks with Asterisk, which controls the fax session.
Low cost:
PIKA's low density analog board comes with 4 free fax ports enabled. This particular board does fax processing on the board itself using DSPs, so you can also lower your total solution costs by not requiring a higher speed CPU on the PC. The other PIKA boards come with 25% of the ports fax enabled for free. Additional fax ports can be enabled with a simple license upgrade.
Simplified Troubleshooting:
PIKA Fax provides superior diagnostics to assist you with troubleshooting to get your fax system up and running as well as to optimize performance. PIKA's support experts will assist you with interpreting logs to determine how to improve transmission and receive rates. SPAN DSP has no diagnostic capabilities and with no "live help" to provide you support, troubleshooting where the problem lies can be difficult if not impossible.
Build the fax applications your Asterisk customers need
- Fax for small business (eliminates requirement for fax machines)
- Unified messaging (sending fax to an email address as .tiff attachment)
- Fax server / fax broadcast
- High volume fax and fax-to-email messaging
- Fax-on-demand
- Store and forward fax
PIKA Fax provides the following features regardless of board type:
- Allows both sender and receiver to add a header to each document sent or received
- Supports error correction mode (ECM)
- Supports subscriber ID (SID)
- Supports image conversion
- Supports third-party fax viewers or editors
In addition, if using PIKA boards, these features are also supported:
- Dynamic switching between ports for fax and voice on a single card
- Automatic detection of incoming fax calls
For additional information go to http://www.pikanetworks.com
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