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Notícias

Aculab adds 20 server to the GroomerII range

Welcome to the June edition of Aculab's newsletter, Connection Points, which keeps you posted on all of our latest news.

News

 

Aculab's renowned GroomerII signalling and media gateway range has recently been expanded with the addition of a 2U server. Complementing the existing 1U and 6U variants, the 2U 19" rackmount server is offered in 8, 16 and 24 E1/T1 trunk options with appropriately matching SIP or H.323 configurations. All GroomerII functionality is available in all models, including an integrated, redundant SS7 signalling server and built-in SIP features, such as outgoing SIP call balancing and failover. For a resilient and reliable, deployment proven gateway and protocol converter that you can simply "install and forget", GroomerII meets your needs time and time again. 

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Customer satisfaction survey response exceeds our expectation

June 2009 saw the completion of Aculab's sixth customer satisfaction survey, the results of which will be used as a benchmark to measure activity undertaken to improve customer service in the coming year. All Aculab's customers were invited to complete a customer satisfaction questionnaire, as they are every year. We are pleased with the overall level of customer satisfaction which has indeed increased year on year. However, there is always room for improvement and a number of initiatives are underway based on your feedback. We take this opportunity to thank all of you who took time to respond to the survey.