Envox Worldwide significantly reduces the time, cost and complexity of developing
voice solutions including IVR & enhanced self-service, contact center & CRM,
automated directory assistance, alerts & notifications, voice portals & mobile
Internet, carrier services and unified communications, among others.
Envox Worldwide Corporate Overview
With over 1,000,000 ports deployed on a global basis, Envox Worldwide is a leading global provider of voice solutions.
The company was founded in 1994, and staged its first international product launch in 1997. Envox Americas was established in 1998. A second round of financing was completed in January 2003.
In April 2002, Envox Worldwide took an important step in reinforcing the company's position in the market with its acquisition of Show N Tel, an open, standards-based software development environment for converged communication solutions, from Sonexis. In March of 2005, Envox purchased the CT ADE and CT Connect product lines from Intel Corporation further solidifying the company's position as a leading provider of open, standards-based voice solutions by significantly expanding the company's customer base and market position. Envox is now in a position to offer its customers full-featured development environments, flexible development tools, or a comprehensive VoiceXML platform — whatever they need to ensure outstanding price/performance and ROI for the voice solutions they develop.
Envox Worldwide is headquartered in Boston, with other major offices located in London, Sausalito, Stockholm, and Zagreb. The company has a global network of channel partners including VADs, VARs, System Integrators, Service and Solution Providers, ISVs, OEMs, ASPs, consultants and other resellers. Envox is committed to the long-term success of its partners and customers by providing outstanding support and services, timely product introductions and enhancements and maintaining its "price/performance" advantage.
Envox Worldwide's goal is to maintain a leadership position in the evolving Voice Solutions market. Key drivers in this market include significant cost reductions, improved customer service, the creation of new revenue sources, facilitating commerce and the shift to open, standards-based solutions. Key market segments that the company is focused on include interactive voice response (IVR), enhanced self-service, contact center & CRM, automated directory assistance, alerts and notifications, mobile Internet, voice portals, carrier services and unified communications among others.
Envox Worldwide has established strategic relationships with key technology partners throughout the voice solutions market such as Intel, ScanSoft and Microsoft. These companies work closely with Envox Worldwide to ensure the kind of tight product integration that leads to successful solutions development and customer satisfaction. Together with its technology and channel partners, Envox Worldwide offers a total solution by providing products, solutions, consulting services, system integration services, training and support.
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